Delete account

This is how you delete your SW Ally account. Live account information is removed. It is not an erase-all of every record.

Deleting your account turns off access to SW Ally. You will be signed out on this device and every other phone and browser.

Live account and profile information is removed or replaced so it cannot be used to identify you. This is not an erase-all of every record. Completed shift notes, submitted incidents, published handovers, issued invoices, documents, and audit records may be kept where we have legal, safeguarding, financial, audit, or NDIS record-keeping obligations.

You will not be able to sign in again with this account. The same email address can be used to create a new account later. That new account does not receive the old records.

If you pay for a worker plan, cancel it under Plan & billing before deleting your account. After deletion you cannot sign in to manage billing.

How to delete your account

Sign in, then open Account in the menu and choose Delete account. On the phone, the same control is under Profile / More.

You will be asked to confirm. After that, this account cannot sign in again.